ok. our work email has migrated to office cloud and we now use Teams
I had to set up microsoft authenticator app for the 2-factor authentication.
I have now gotten a new phone (same phone number) but am unable to get the authenticator app to function correctly ie. display a code. it keeps wanting me to scan in a QR code, which I cannot get
the app still works fine on my old phone. I have even registered for back up on the old phone to try an transfer them over but on the new phone it says there is no backup to load.
annoying AF